Terms of Service

1. Agreement to Terms

By accessing or using the services of Sentinel Web Systems ("Company," "we," "us"), you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

2. Services Provided

Sentinel Web Systems provides the following services:

• Custom website design and development
• Business launch packages and startup consulting
• Monthly website care and maintenance plans
• Social media management and analytics
• SEO optimization and content strategy
• Payment processing setup (Stripe integration)
• CRM and third-party tool integrations

3. Client Responsibilities

As a client, you agree to:

• Provide accurate and complete information needed to deliver services
• Respond to requests for feedback or approvals in a timely manner
• Ensure you own or have rights to any content, images, or materials you provide
• Not use our services for any unlawful or prohibited purpose
• Keep login credentials and access tokens confidential

4. Payment Terms

Payment terms are outlined in your individual service agreement or invoice. General terms include:

• Project deposits are non-refundable once work has commenced
• Monthly care plans are billed on a recurring basis and may be cancelled with 15 days written notice
• Late payments may result in suspension of services
• All prices are in USD unless otherwise stated
• Where a care plan includes "unlimited" content edits, this means reasonable, ordinary updates (such as text, pricing, or photo changes) submitted no more than four times per month, each reasonably completable in approximately 30 minutes; larger or more frequent requests are scoped and quoted separately or billed hourly

5. Intellectual Property

Upon full payment, clients receive ownership of the final deliverables (website design, copy, etc.) created specifically for them. This does not include Sentinel Web Systems' own reusable code components, automations, or business tools developed independent of a specific client engagement, which may be used across multiple clients' projects. Sentinel Web Systems retains the right to display completed work in our portfolio unless otherwise agreed in writing. Any third-party tools, plugins, or licenses used remain subject to their respective terms.

6. Third-Party Integrations

Our services may involve integration with third-party platforms including Facebook, Google, Stripe, and others. Your use of these platforms is subject to their respective terms of service. We are not responsible for changes to third-party APIs, policies, or pricing that may affect your services.

7. Limitation of Liability

Sentinel Web Systems shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services, including but not limited to loss of revenue, data loss, or business interruption. Our total liability shall not exceed the amount paid by you for the specific service in question during the three months preceding the claim.

8. Confidentiality

Both parties agree to keep confidential any proprietary information shared during the course of the engagement. This includes business strategies, client lists, pricing, and technical details. This obligation survives termination of the service agreement.

9. Termination

Either party may terminate a service agreement with 15 days written notice. We reserve the right to immediately terminate services in cases of non-payment, breach of these terms, or abusive conduct. Upon termination, you will receive any completed work paid for up to that point.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Missouri, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Missouri.

11. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of our services after changes are posted constitutes acceptance of the revised terms. We will make reasonable efforts to notify active clients of significant changes.

12. Contact Us

For questions about these Terms of Service, please contact: